Straight Talk is America’s largest no-contract cell phone provider. The company had more than 25 million subscribers across the United States by the year 2015, which is a pretty huge customer base for a company that came into the business in the 1990s. One of its main catches is that it provides prepaid phone services.
In today’s date, everybody requires cell phone services, and above that a trustworthy, reliable one that will not hamper their usage due to network issues and such. Straight Talk is one of the best options for citizens of the United States since it checks all these requirements boxes. The firm was first established as Topp Telecom Inc. in 1996. Over the years the company has seen many different owners and is currently held by Tracfone Wireless, Inc.
The company claims to have low-cost plans for all, with no-contracts whatsoever and you can even choose to keep your own phone and just opt for one of their many plans and pay for it monthly. They are also said to have some of the best coverage all across the United States, with a network connection from the best 4G LTE network.
Straight Talk Service
The brand Straight Talk is one of the many brands that the company Tracfone Wireless Inc. holds. It was founded in the year 1996 in Miami, Florida. By 1999 it had already received a substantial financial infusion from TellMex which was Mexico’s largest phone provider at the time. Tracfone wireless has made several changes to itself to adapt to the changing markets over the years; some of these changes include tweaking its logo, the most significant tweak it made was in 2013 though.
Straight Talk provides services like Basic phone plans; Smartphone plans and even calling outside US plans. It offers both CDMA and GSM support. Straight Talk has a joint venture with Walmart, according to this venture Walmart becomes the exclusive retailer for Straight Talk. You can also purchase their mobile phones or plans using their official website.
They claim to have really low-cost plans, with no-contracts and you can even choose to keep your own phone. They are also said to have some of the best coverage all across the United States, with a network connection from the best 4G LTE network.
Straight Talk Customer Service Phone Numbers
Straight Talk is known for its customer service, which is simply less time consuming and very co-operative as compared to other phone service providers. There are different contacts for different services that they provide; you can use these contact numbers to get in touch with the Straight Talk customer service representative.
Even if you dial up the wrong contact sometimes, the chances are that they will direct you to the correct department that can really help you with your query. Some Straight Talk customer service numbers are:
Main Straight Talk Phone Numbers
|Straight Talk Support|
|Contact by Phone||1-877-430-CELL (2355)|
|Contact by Sim Customers||1-855-222-CELL (2355)|
|Contact by Home phone||1-800-299-7784|
|Contact by Mobile Hotspot||1-877-430-CELL(2355)|
There is no specific Straight Talk customer service number to activate phone. You can use any of the above numbers or you can go to https://www.straighttalk.com/wps/portal/home/h/a/options/phone and enter the IMEI or MEID or Serial Number that is available on the red Activation card that came with the phone. Follow the further instructions and activate phone.
The Straight Talk number to refill is 1-877-430-2355. You can call this Straight Talk wireless phone number to refill or you can purchase a Service Plan online at straighttalk.com
Straight Talk Customer Service Hours
Customers get user friendly Straight Talk phone service and other tech support services in the below mentioned hours.
- Hours of Customer Service for Straight Talk – 8 AM – 11:45 PM (EST) 7 days a week
- Operating Hours – 9 AM– 9 PM
Straight Talk Corporate Office Address
Their corporate address is Straight Talk, Inc, Attention:
Executive Resolution Department,
9700 NW 112th Avenue,
Miami, FL 33178.
A registered member can take a pre-planned tour to the Corporate office if need be. All the big deals, business plans, and agendas, corporate meetups and client meetings are held at headquarters.
A customer can visit the headquarters if they find themselves in any of the above situations with Straight Talk. Although a customer can also pay a visit in case, he needs support from Straight Talk customer care. The headquarters remains busy and hustling all week.
Straight Talk Website/Contact Us Page
Their official website’s contact us page is: www.straighttalk.com The website is quite well built and easy to navigate. It is user-friendly and you will be able to find all sorts of contact information that you might need. Other than the contact us page, the website also gives an insight into the history of Straight Talk, its values, its morals, products, and services. You can also find sections where you can check out the different plans and services that they provide. At the bottom of the site, you will find direct links to all of their social media handles.
Straight Talk Email Address
Straight Talk has made itself available on all sorts of contact mediums, be it traditional mailing methods or online emails or even new age social media. The Straight Talk customer service email for Media is media@TracFone.com.
Straight Talk Chat
There is no Straight Talk live chat option provided in the official portal. You can make use of the Straight Talk contact numbers or email service to talk with them.
Straight Talk Social Media Links
Straight Talk customer service has adapted well with technology; thus, it has made itself available on various social media platforms for more effortless connectivity with its customers. Customers can contact them on their social handles and receive fast custom responses; they do not have to opt for traditional methods like emails, mails, etc. Here are some of its social media handles:
- Twitter: https://twitter.com/MyStraightTalk
- Facebook: https://www.facebook.com/StraightTalkWireless
- Instagram: https://www.instagram.com/mystraighttalk/?hl=en
- Youtube: http://www.youtube.com/straighttalkvideos
- Blog: https://blog.straighttalk.com/
Straight Talk Near Me
You can find the nearest retail Straight Talk store using its official store locator, www.straighttalk.com/wps/portal/home/h/retaillocations.
Straight Talk Review
As per the growth of business in the past 20 years, it is safe to say that a clear majority of its customers are very well satisfied with its products and services. Having a subscriber base of more than 25 million by 2015 would not be possible if the company had bad reviews. It is quite clear that Straight Talk takes its customer reviews as constructive criticism and tries to build a better business to customer relationship.
A noticeable factor is that just like any other company Straight Talk has had its share of bad reviews too but has always made sure to take the criticism and use it to improve its product, services, and overall performance. One customer said-
‘Straight Talk has incredible customer services and they have walked me through the manual mode of my cell phone so professionally’. Another customer said- ‘Straight Talk has the worst product service above all. They suck at giving customer support and made me wait for 2hrs when I called regarding a query’.
Who owns Straight Talk?
Straight Talk is one of the many brands owned by Carlos Slim, the founder of America Moliv.
How to contact Straight Talk directly?
You can contact Straight Talk at 1-877-430-2355.
How to contact Straight Talk online?
There is no option of Straight Talk online chat. You can use their email id or call them on their customer service number 1-877-430-2355.
How to contact Straight Talk after hours?
Contacting Straight Talk after hours is not possible per se, but you can email them or mail their headquarters.
How do I contact the Straight Talk corporate office?
You can mail Straight Talk at
Straight Talk Inc,
9700 NW 112th Avenue,
Miami, FL 33178
Or call Straight Talk phone number customer service, +1 877-430-2355.
What is the email address for my Straight Talk phone?
If in case you have misplaced or forgot the email address for your Straight Talk phone, you can contact the customer service at 1-877-430-2355 for the required assistance.
Does Straight Talk have a live chat?
Officially Straight Talk does not provide a Live chat option on their website. Instead you can use the Straight Talk 800 number to avail their customer services.
What are the hours for Straight Talk tech support?
You can contact Straight Talk technical support between 8 AM – 11:45 PM (EST) 7 days a week.
Does Straight Talk have 24-hour customer service?
No, there is no Straight Talk customer support for 24 hours on any day.
What is the number for Straight Talk?
The phone number for Straight Talk is 1-877-430-2355
Where is the Straight Talk headquarters?
Straight Talk is located in Miami, Florida, but for more details, you can check the ‘office address’ section of the article.
Straight Talk customer service has proven to be a good phone service provider for more than 20 years. Providing phone services, internet, sim card, and mobile plan services to over 25 million people so efficiently is a difficult task, but Straight Talk makes it seem effortless.
It has time and again proven to have some of the cheapest and best plans, and provided good network coverage even in remote parts of the country. Straight Talk help line remains robust and co-operative even through difficult times and helps its customers out with all queries and issues that they may be facing.