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Samsung Customer Service Numbers, Email, and More!!

The customer care team of Samsung leaves no stone unturned to solve the problem of its customers and clear their doubts. The representatives listen to the complaints of the customers and provide them with a solution. Issues related to warranty and repair are also looked after by the team. Not only this, they even help you to locate the nearest service center. There are several ways to communicate with the customer care team of Samsung.

Samsung Customer Support

Samsung is a South Korean multi-industry multinational company headquartered in Samsung Town, Seoul. It was founded around 81 years ago on 1st March 1938 in Daegu, Japanese Korea. Lee-Kun Hee occupies the position of Chairman while Lee Jae-Yong is the Vice Chairman of the company.

samsung customer service image
Samsung customer service image

Samsung , founded by Lee Byung-Chul initially worked as a trading company. Gradually, it added more sectors such as textiles, insurance and much more. Samsung is best known for its electronics products that were started in the late 1960s. After the death of Lee in 1987, Samsung was divided into four separate groups. Samsung has captured the position of 6th highest global brand value as of 2017.

Samsung Contact Numbers

Calling a Samsung representative can help you solve any problem at the earliest and will provide you with the best possible solution. The customer care representatives of Samsung patiently listen to their customers, take feedback from them and register complaints as well. Samsung support phone numbers are listed below.

Samsung Customer Care Number

Main Samsung Customer Service Phone Number
Customer Service1-800-SAMSUNG, 1-800-726-7864
Websitewww.samsung.com/us

Samsung Customer Service Hours

The customer care representatives of Samsung are available from 9 AM – 6 PM EST, 7 days a week. Better call Samsung phone number during morning times. The Operating Hours are however from 10:30 AM to 8:30 PM on all days. 

Samsung Corporate Address

Samsung is headquartered in South Korea. The complete address is as given: 

40th floor Samsung Electronics Building,
11, Seocho-daero 74-Gil,
Seocho District, Seoul,
South Korea

Samsung corporate office of the United States is located at: 

85 Challenger Road Ridgefield Park,
NJ 07660-2106 USA

Samsung Website

For more information and help, you can visit the official site of Samsung at www.samsung.com/us. Through the official website, you can:

  • Learn more about mobiles, tablets, appliances and many other products.
  • Chat with Samsung live agents that are available 24×7 for their customers. You just need to send a message to them and they’ll reply to you within minutes.
  • Locate the nearest service center from your location.

Samsung Email & Samsung Support Chat

Samsung officially does not provide email support for customers to approach. Although, Samsung does provide an official live chat option. The Samsung customer service chat page is: www.samsung.com/us/support/contact

Samsung Social Media Support

Samsung support is also available on social media handles such as Facebook and Twitter. Social media platforms not only help customers to contact Samsung customer care representatives, but customers can also take help from other Samsung customers and exchange information as well. Links for social media accounts of Samsung are provided below:

Online Samsung Support Pages

You can post your Samsung complaints and get the support from the below pages as well.

Samsung Store Near Me

You can find ‘Samsung service center near me’ at their official store locator, www.samsung.com/my/storelocator. You can also search ‘Samsung phone repair near me’ in Google Maps to get the store address with contact details.

Samsung Customer Service Review

Samsung has a wide range of customer numbers and products as well. As many good reviews they have, they possess equally bad reviews. One customer was very pleased about the product quality and said- ‘I have never ordered Samsung products directly from the retail store. But I own a TV, phone and also a monitor and all the three of them have been running so well with excellent quality’. Yet another customer complained- ‘I have been using Samsung since 11 years and their phone is turning out to be so awful.’

FAQs

Where is the Samsung headquarters?

Samsung headquarters is located at:

40th floor Samsung Electronics Building,
11, Seocho-daero 74-Gil,
Seocho District, Seoul,
South Korea

What is the Samsung Email address? or How do I send an email to Samsung?

There is no particular Samsung customer service email, but it does have an option of live chat at their official site, www.samsung.com/us/support/contact

How is Samsung customer service?

Samsung’s social media team is most appreciated for its timely responses knowledgeable representatives. As per many reviews and from experience we can say that Samsung Customer Service is really good and fast.

How to contact Samsung?

You can call Samsung customer care number at 1-800-SAMSUNG (1-800-726-7864). You can also get support from online, i.e., through https://www.samsung.com/us/support/contact/.

How to contact Samsung CEO? 

Samsung does not provide the CEO details officially. Although, you can mail the headquarters at Seoul, South Korea addressing to any of the three CEOs Kim, Ki Nam, Kim, Hyun Suk or Koh, Dong Jin. 

How do I contact Samsung tech support?

You can contact Samsung technical support by calling their customer services at 1-800-726-7864 or by mailing them. You can also contact the nearest Samsung store.

What is the customer care number of Samsung? 

The centralized customer care number to contact Samsung is 1-800-726-7864.

How do I report a problem with my Samsung?

You can report a problem to Samsung by calling their customer services at 1-800-726-7864. If there is any problem with the product with the product you can call the customer service number provided while purchasing and report. Also, you can report in its Facebook support page: https://www.facebook.com/samsungsupport

How do I contact Samsung’s warranty? 

Any kind of support required regarding the warranty is available at the official website of Samsung, or you can also contact customer service representatives on 1-800-726-7864.

Conclusion

The customer care representatives of Samsung are available 24×7 to answer the queries of the Samsung customers. You can contact Samsung customer care by calling them or sending them an email. Not only this, but you can also chat with live agents through the official website of Samsung. Important numbers, email and social media links for Samsung customers are covered here.

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