Everyone all around the world needs a mechanism by which they can send their products…
USPS is an American postal service providing company. It is an independent agency of the government of the United States. USPS traces its roots back to the 1770s during the second continental congress. Initially, it was working under the government, but after the postal reorganization act in 1970, it became an independent body.
The main necessity of having customer support at USPS is the one agenda of helping customers out, which is a priority of every company. Customers can need assistance regarding anything from the wrong package delivery to change in the delivery address to address inquiries and more, etc. The United States Postal Service customer support makes sure that the consumer’s query gets sorted.
USPS offers its customers a lot of options in terms of the types of services that it provides; it has letter deliveries, package deliveries, and more. The company has constantly improved in the services providing sector. The speed of the post has increased multiple folds throughout the years.
United States Postal Service (USPS)
USPS is an American postal services company based in Washington DC, USA. It is one of the few government agencies that are explicitly authorized by the United States Constitution. The post office department was initially created in 1792 after the passage of the postal service act. USPS has been serving the postal needs of Americans for more than 200 years now.
It delivers mails, couriers, packages, speed emails, direct mails, speed couriers, etc. Although the company has served the citizens well through the years, in recent years, it has been experiencing huge losses; a huge one came in 2016 as a $5.5 billion loss. With the introduction of technology, the volume of handwritten mails kept decreasing, causing an issue to the firm consistently.
In 2012 the company announced that it was closing half of its mail processing centers and cutting down on about 28000 jobs. In 2018, through the suggestion of the president, USPS moved towards the privatization of the firm; this would help them cut costs and better adapt to the new digital age business form.
USPS Contact Numbers
USPS is known for its customer service, which is quite co-operative and simply less time consuming as compared to other postal service providers. USPS pays a lot of attention to its customer service, even if you dial up the wrong contact sometimes, the chances are that they will direct you to the right department that can help you with your query. There are different contacts for different departments of services that they provide; you can use these contact numbers to get in touch with the right department representative. United States Postal Service contact info of all services is as follows,
Main United States Postal Service Customer Service Numbers
|Important USPS Phone Numbers|
|Customer Care Center||1-800-275-8777|
Other USPS Customer Service Phone Numbers
|More United States Postal Service Phone Numbers|
|TTY Access for Deaf & Hard of Hearing||1-800-877-8339 (TTY/ASCII for persons with hearing and speech impairments )|
|1-800-845-6136 (hearing and speech impairments who wish to speak only in Spanish )|
|1-866-377-8642 ( hearing persons with speech impairments)|
|Domestic & International USPS Tracking (USPS tracking phone number)||1-800-222-1811|
|Stamps & Postal Store Orders||1-800-Stamp24 (1-800-782-6724)|
|Free Shipping Supplies||1-800-610-8734|
USPS Customer Service Hours
The USPS hours of customer services for technical support, Domestic & International USPS Tracking operate from
- 8 AM – 8:30 PM Monday – Friday ET
- 8 AM – 6 PM ET Saturday
Stamps & Postal Store Orders customer service USPS operate from
- 8 AM – 8 PM ET Monday – Friday
- 8 AM – 6 PM ET on Saturdays.
Queries on free shipping supplies will be dealt from
- 7 AM – 11 PM ET Monday – Friday
- 7 AM – 6 PM ET on Saturdays
USPS Headquarters Address
Their corporate address is
USPS office headquarters,
A customer can take a pre-planned tour to the Corporate office if need be. A customer can visit the headquarters if they find themselves in any situation that they need to resolve with the USPS customer care in person.
All the big deals, business plans, and agendas, corporate meetups and client meetings are held at the headquarters. Although a customer can also pay a visit in case, he needs customer support. The headquarters remain busy and hustling all week.
USPS Official Website
Their official USPS website is www.usps.com. It is user-friendly and you will be able to find any and all sorts of contact information that you might need. The website is quite well built and easy to navigate. Other than the contact us page, the website also gives an insight into the history of the firm, its values, its morals, services, etc. At the bottom of the site, you will find direct links to all of their social media handles. You can also find sections where you can check out the different USPS sites, about us, careers, what we are doing and newsroom sections.
USPS Contact Us: https://www.usps.com/help/contact-us.htm
USPS Email Address
The company has made itself available on all sorts of contact mediums, be it traditional mailing methods or online emails or even new age social media. The USPS customer service email for clearing your queries is usps.force.com/emailus/s. Coming to USPS customer service chat option, there is no such service as of now.
You can get USPS forwarding address details at https://www.usps.com/manage/forward.htm. For USPS hold mail service online, visit https://www.usps.com/manage/hold-mail.htm.
USPS Near Me
You can find the nearest post office using the official USPS PO locator. Enter your city and state or you can also give the ZIP code and locate the closest PO. Else, search ‘USPS Near Me’ in Google Maps and it shows the nearest post offices based on your current location.
USPS Support on Social Media
Sprint’s customer service has adapted well with technology; thus, it has made itself available on various social media platforms for more effortless connectivity with its customers. Customers can contact them on their social handles and receive fast custom responses; they do not have to opt for traditional methods like emails, mails, etc. Here are some of its social media handles were you can get updates or you can post USPS complaints:
- Twitter: twitter.com/usps
- Facebook: www.facebook.com/usps
- Pinterest: www.pinterest.com/uspsstamps/
- Youtube: www.youtube.com/user/uspstv/custom
As per the growth of the business in the past 200 years, it is safe to say that a clear majority of its customers were very well satisfied with its services and there is no serious USPS customer service complaint till now. Standing through the changing markets, world wars and recessions is not easy when the name of the whole market has continuously been changing over the years. It is quite clear that USPS takes its customer reviews as constructive criticism and tries to build a better business to customer relationship.
A noticeable factor is that just like any other company USPS has had its share of bad reviews too but has always made sure to take the criticism and use it to improve its product, services, and overall performance of the firm. In recent years USPS has rapidly seen a downfall in business due to the introduction of technology in people’s lives.
What time does USPS close?
The customer service of USPS closes at 8:30 pm from Monday through Friday and 6 pm on Saturdays.
How do I talk to a real person at USPS?
To get in touch with a USPS customer service representative you can call them on their customer support, 1-800-275-8777.
How to change address with USPS?
To change the address with USPS, you can visit their website, moversguide.usps.com/mgo/disclaimer.
How to file a complaint with USPS?
You can call USPS on one of the customer service 1-800-275-8777 or can mail them your query to their headquarters at Washington, D.C.
How to email USPS customer service?
You can email USPS customer service at usps.force.com/emailus/s.
When does USPS customer service open?
USPS customer service opens at 8 am from Monday through Saturday.
How to contact USPS about the wrong address?
You can contact USPS about the wrong address on their customer service number- 1-800-275-8777.
How to contact USPS about lost packages?
For lost packages, you can contact USPS customer service 1-800-275-8777 or their shipping details number 1-800-610-8734.
How do I contact the post office directly?
You can dial USPS using the customer service number- 1-800-275-8777.
Does USPS have a live chat?
No, it does not have USPS live chat support, but you can contact them via the provided numbers.
USPS customer service has proven to be an excellent postal service provider for more than 200 years. Providing all postal services from letters, telegrams, mails, speed posts, couriers, and providing all the services so well is not an easy task. It has time and again proven its customer services to be available on time with the best cooperation from their end and always try to make sure that the customer’s queries are solved. USPS customer support remains robust and co-operative even through difficult times and helps its customers out with any and all queries and issues that they may be facing.