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Eastern Bank Customer Service Phone Number | Mail, Contact Address

Do you have any issues with Eastern Bank Products and Services? Then contact them through below given Eastern Bank Customer Service Numbers. You can contact Eastern Bank Customer care representatives through phone, email, address, website.

Eastern Bank Customer Service

Customers can know about the Eastern Bank details before checking the contact number. It is one of the largest & oldest mutual banks in the US and a leading community bank in Massachusetts. This bank is headquartered in Boston, founded in Salem. Eastern bank was established 200 years back.

Eastern Bank Customer Service
Eastern Bank Customer Service

Eastern bank is offering various services from personal banking to helping you grow your small business. If anyone has complaints on those services or doubts can reach Customer Service Eastern Bank.

Eastern Bank Customer Support

Eastern Bank Customer Service Phone Number for general inquiries is 1-800-327-8376. You can call Eastern Bank Customer care Help Line Number to get solutions to your questions. Bank Customer Support Number for various departments are presented here.

Eastern Bank 24 Hour Customer Service

Customer Service Team1-800-EASTERN (327-8376) mail

Eastern Bank Customer Care Number


  • Business Service Team: 1-800-333-8000


  • Eastern Wealth Management: 1-800-EASTERN (327-8376)
  • Eastern Bank Wealth Management Offices: 617-897-1132


  • Eastern Insurance: 1-800-333-7234
  • Benefits: 1-877-542-7267

Eastern Bank Customer Care Working Hours

The Hous of operation for Eastern Bank Customer Support changes based on the number you wanted to call. Therefore check out Eastern Bank Contact Hours and make sure to call in that timings only.

Name of the Customer Service CenterMonday – FridaySaturday
Customer Service Team7:00 AM – 8:00 PM9:00 AM-3:00 PM
Business Service Team8:00 AM – 6:00 PM
Eastern Wealth Management7:00 AM – 8:00 PM9:00AM-3:00 PM
Insurance8:30 AM – 5:00 PM
Benefits8:30 AM – 5:00 PM

Eastern Bank Corporate Address

You can write unanswered questions, complaints to the Eastern Bank Office Address. So here is the Eastern Bank Customer Care Address.

Eastern Bank
Customer Service Center
P.O. Box 391
Lynn, Massachusetts 01903-0491

Eastern Bank Customer Support Email

As Eastern bank customer Support Phone Numbers are different for each service, the specific email’s are also varied. The proper Email ID for Eastern Bank Service Complaints is as follows.

  • Write your complaint to the customer service team with mail.
  • By using, you can raise an issue to the business service team.
  • To get the Eastern insurance benefits, go to
  • Write email to, to contact with Eastern Insurance Services.

Official Site of Eastern Bank

Customers who are interested in expanding your small business or wanting to know details of personal banking can visit On the official page, you can find contact us details, FAQ’s, social networking sites (Facebook, Instagram, Twitter, Youtube Channel, Linkedin).

  • Facebook:
  • LinkedIn:
  • Twitter:
  • Youtube:
  • Instagram:


What are the phone hours for Eastern Bank?

The Eastern Bank Hours of Operation for Customer Support is from 7 AM to 8 PM (Monday through Friday), during Saturday 9 AM to 3 PM.

How do I activate my debit card?

You can activate your debit card at any ATM/ POS, or you can call Eastern Bank Debit Card Customer Service Number 1-866-392-9952.

What is the Eastern Bank routing transit number?

Eastern Bank routing transit number is 011301798.


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