The Chase bank, also known as JP Morgan Chase Bank, is a consumer and commercial bank in the United States. Previously, the bank was known amongst people by the name of Chase Manhattan bank, till JP Morgan & Co. tied up with it and legally changed its name as JP Morgan Chase Bank in 2000. The Chase Bank serves a lot of people and to help its customers regarding any problem; it has an excellent team of experts in the form of customer care unit.
The customer service associates are trained thoroughly to help with tons of customers every single day, with every problem that a person may face. With the new technologies, most of the people are unable to understand the process of the banks, and to help them in this process; the Chase customer service has a team of helpful associates ready to help them at any moment.
Chase Customer Support
Founded on September 1st, 1799, the JP Morgan Chase Bank was known by the name The Manhattan Company. The name was changed in 1955, when The Manhattan Company came into a merger with Chase National Bank, after which, it was known as The Chase Manhattan Bank. the founder of the Manhattan Company, Aaron Burr started the Company in a house at 40 Wall Street. The Company grew and gradually came into a merger, and the world was introduced to the Chase Manhattan Bank.
After the bank was formed, customers started knowing about it and gradually, the bank became a known name. One of the oldest and trustworthy banks, the Chase Manhattan Bank is an established name in the United States and has over thousands of people having their account in the bank. To maintain the bank and help people simultaneously can be a tough thing to do. To make things simple, the bank has formed its own customer service unit, consisting of expert associates, who are trained to help the people regarding any issues they have in the bank.
Chase Customer Service Phone Number
The Chase Bank has various methods of contacting the customer service unit. One of the preferable methods is to call customer care through the toll- free number provided. In the Chase Bank Phone Numbers table provided below, you would get the toll-free numbers along with Chase Credit Card Phone Number which you can use for contacting them.
Though the connecting time is around ten mins, the Chase customer service makes sure that each customer is treated well and all the queries are cleared. The expected waiting time for getting in touch with an associate of the customer care unit is around 20 minutes.
Chase Phone Numbers
|Main Chase Customer Care Details|
|Customer Service number||800 935 9935|
|Customer Support Outside US||1-405-272-9935|
|Chase Credit Card Customer Service||1 (800) 432-3117|
Other Chase Contact Numbers
- Online and Mobile Banking Technical Support
- 1-877-242-7372 (U.S. Only)
- 1-713-262-3300 (outside U.S.)
- Deaf, hard of hearing, or have a speech disability: 711
- Military Personnel and Veterans: 1-877-469-0110
- Overseas: 1-318-340-3308
- Chase Mortgage Phone Number: 1-800-848-9136
- Financial hardship assistance: 1-800-848-9380
- Homeowner’s insurance inquiries: 1-877-530-8951
- New York State Department of Financial Services Consumer Assistance Unit: 1-800-342-3736
- Chase Business Customer Service: 1 (800) 935-9935
For Chase Sapphire Reserve Customer Service and Freedom customer service also, you can contact the 1 (800) 935-9935.
Chase Customer Service Hours
The Chase Bank is one of the most famous banks in the United States and has put lots of effort into getting the position and fame it rightly deserved. The customer care unit of the bank is well trained and to make sure that the customers are well served and do not get any problems regarding transactions and other issues, the bank has not set any specific service hours in which the customers should call.
One can call Chase Bank Customer Service Phone Number at any time of the day. The Chase customer care is available 24*7, though the best time to call the customer service associates of the Chase bank is at 9:00 AM. Mostly the representatives will be available from Monday to Friday (9 am to 5 or 6 pm) and not available on Saturdays & Sundays. So, better call during that time.
The operating hours of Chase bank is however 9:30 AM – 4:00 PM from Monday to Friday and a few branches are closed on weekends for some branches while some branches open late and close early on weekends. You can follow the same timings to contact the Chase Credit Card Customer Care also.
Chase Bank Headquarters or Corporate Address
The Chase Bank even has the facility of writing letters to them. You can write about complaints, ask queries and other bank-related issues. Below is the address of the headquarters of the Chase Bank, to which you can write to.
270 Park Avenue
New York, NY 10017- 2014
In the above address, you can write your complaints and can expect a reply within a week. Though it is one of the slowest methods of communicating with the Chase Bank, one can try this method when other methods of communication are not working. Below is the mailing address to the customer care unit of the Chase Bank, where you can directly get in touch with a customer care associate.
PO. Box 6185
Westerville, OH 43086
Chase Bank Near Me
There are many Chase Bank Locations and to find to bank near you, use this official Branch Locator. Enter address or city and state or ZIP code and get the closest branch along with ATMs near you.
Chase Bank Official Website
The official website of the Chase bank has all the details related to banking and services. One can get all the latest information about banking, loans and other related services. It even consists of contact details through which you can contact the Chase customer service and get your queries cleared. The link of the official website is www.chase.com which would directly take you to the official website, where you can get all the relevant and vital information.
It even consists of details about online banking which would further help you in making online transactions, changing a PIN, checking account balance and many more. The website is designed in a simple yet effective manner, which makes it easy for the customers to understand and operate it effectively.
Chase Customer Service Email
The Chase Bank does not have any email address or email support. Though one can contact the customer care unit of the Chase bank through toll- free numbers. The Chase bank does not have any live chat facility either. So, the only method to contact the customer care unit of the Chase Bank is through toll- free numbers and through mailing address of the customer service of the bank which is provided in the above section of this article.
You can directly write to the customer care mailing address of the Chase Bank and get a reply from them within a week, through letters or calls. If you come across any suspicious emails with Chase name included, email them at email@example.com.
Chase Bank Social Media Links
Chase Bank is even available in various social media websites, through which the customers can get to know about any latest information related to the bank. As the bank is available in the social media platforms, one can easily remain updated by turning on the “notification” option in the social media account of the bank. Below are the links of the social media platforms of the Chase Bank, which you can go through.
Chase Bank Review
Currently, Chase Bank has over 240,000 employees working in over 60 countries with assets of around $2.3 trillion. The Chase Bank is known for its excellent services and is a leading name in the field of global financial services. It aims in providing the customers with the best bank services in the world and has proved to be one of the most trustworthy banks in the global market.
It has over 5000 branches and 16,000 ATMs, which is by far the most significant number of ATMs all over the world. The bank has been operating since 1799, due to which it has gained a lot of experience, which has helped it in growing in this field. With an increase in technology and digitalisation, Chase bank has adapted itself with changing time and the new services are proof of its ability to adapt easily with the change in time.
It even has online banking facilities, which allows its customers to have transactions all over the world, with minimal charges and easy process. The Chase Bank Customer Support is a team of well-trained experts who help its customers regarding any matters to the bank. One can easily contact the customer care unit through the toll- free numbers provided in the guide.
The closing time of Chase Bank is 4 PM from Monday to Friday and closed on Saturday and Sundays in some branches close early for a few branches.
The Chase banks open at 9 AM from Monday to Friday. It remains closed on Saturdays and Sundays for some branches and open late for a few.
Chase customer service can be approached on 800 935 9935. Also, you can write them on their postal address.
You can report to Chase Bank of any scam or suspicious emails on their email ID- firstname.lastname@example.org.
The Chase headquarters is located in New York City in the United States. The exact address of Chase bank headquarters is given below
270, Park Avenue
New York, NY 10017- 2014
The Chase Bank provides email support for any scam reports at email@example.com.
If you need to talk to a Chase Bank representative you can call Chase Customer Service at 800 935 9935. The representatives are available from Monday – Friday: 9 AM – 6 PM ET and the service is closed on Sat and Sun.
Chase Bank does not have the facility of Chase Customer Service Chat. Though one can contact the customer care unit of the Chase bank by calling the toll-free Chase Customer Service Number, 800 935 9935 and get your queries cleared.
Hope the Chase Bank customer service details provided on this page helped you to solve all the banking issues. If you are unable to reach the bank through phone, you can mail them your problem. They will get back to you in no time. Also, check the customer care hours before making a call. For more updated info on Chase Banking Customer Service, keep in touch with uscustomercare.com. We update the Chase Online Customer Service whenever there is a change in numbers or other services.