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American Express Customer Service Numbers | Amex Support Hours

American Express is the world’s largest financial services provider. It offers services in the fields of international travel, travelers’ cheques, charge and credit cards. Its services are blindly trusted across the world and have truly helped make the world a small place. It also offers services in the fields of brokerage, mutual funds, insurance, and other investment products as well.

Since it caters to a broad audience and in diverse countries, it needs to have an equally efficient customer service to do so. Over the years, American Express has expanded its outreach by launching customer service numbers, email, chat, contact us, American Express mobile application, etc. to have its audience communicate their issues with them easily. And doubts or queries related to charge and credit card fraud or unauthorized transactions are taken up with complete sincerity and proper solutions are provided.

Amex Customer Service

As times are advancing, the world is shifting from the norms of liquid cash to plastic money. The extensive usage of credit cards, debit cards and ATM cards in recent times have made money transfer such a safe and quick process, and slowly all countries are moving to the resorts of a cashless economy. The American Express Company, renownedly known as Amex has been contributing to this fashion since 1850. 

American Express headquarters is in the Three World Financial Center in New York, United States of America. It is one of the most reliable and oldest names in its industry and has made immense efforts to reach out to its customers in the truest sense. It has a solid public relations policy and offers an array of platforms to interact with its customers and answer their queries.

American Express Customer Service Phone Numbers

For a large financial service provider company like Amex, it is imperative to have efficient customer support. The most integral of all the services it offers is the toll free American Express customer service number. It is a 24-hour running service where expert Amex employees fulfil all queries, complaints and other informative requirements.

American Express customer service number is the quickest option to undo unauthorized transactions, report frauds, block credit/debit cards, update phone numbers or other necessary information without having to leave our houses. For safety purposes, all the calls are recorded and saved in systems to track any employee who might have misguided a customer or to track frauds.

Main American Express Phone Numbers

Amex Customer Care Details
Customer Service1-800-528-4800
TTY/TDD phone number for American Express1-800-221-9950

Other American Express Contact Numbers 

  • TTY/TDD (in New York)- 1-800-522-1897
  • Apple By Phone- 1-800-243-3888, (Available from 6 AM – 2 AM ET, 7 DAYS)
  • Pay Bill- 1-800-472-9297, 24/7
  • Amex Gift Card Help Line Number: 1-800-297-7327.

American Express Customer Service Hours

Amex Customer Care hours of operation is provided here. The opening and closing timings for Amex Customer Service Call Center are 24 hours a day, 7 days a week. That is, all the numbers except 1-800-243-3888 is available 24 hours.

Platinum Card: 1-800-243-3888, the customer care services are available from 6 am to 2 am, 7 days a week, Eastern Time.

Normal American Express hours of operation are from 6 am to 9 pm.

American Express Corporate Office Address

You are suggested to write an opinion, thoughts on American Express cards using Amex Mailing Address. Customers can report issues, ask doubts like where to use Amex cards through American Express Corporate Address.

American Express
P.O. Box 981535
El Paso, TX 79998-1535

AMEX headquarters in New York is:

World Financial Center,
200 Vesey St,
New York, NY 10285, United States. 

American Express Website

American Express Official Site is People can log in the site or buy a new card via the Amex website. With the help of American Express credit card, you can earn rewards that can be used in shopping, travel. One can find the contact details of Amex at its home page.

It is the hub to all the online financial services that the company offers. It has proper information about all the types of charge and credit cards. People can apply for the services they wish to avail by merely registering on the website. This helps them get reminders and constant updates about schemes via mail and text messages.

The website also has a link to the American Express contact us page. It can be accessed at All unauthorized transactions, frauds, requests for credit/debit cards, updating of phone numbers or other necessary information be done here. 

American Express Customer Service Email

American Express has not provided the email id at its official page. But by using American Express support page, one can resolve their issues ( Also, you can use the American Express customer service chat support provided at Or simply call Amex contact number, 1-800-528-4800 and find the solution to your problems.

Social Network Pages of American Express

The socially active pages of Amex company are Instagram, Youtube, Facebook, Twitter and LinkedIn. Users of American Express can visit its social media pages to know about the community guidelines. Using Amex Social Media sites, you can communicate with the experts and ask any kind of doubts. So follow the company at these social network sites.

American Express Reviews

American Express has remained the world’s largest and most trusted global travel and charge/credit provider. It has remained a famous name, especially for its quirky marketing strategies and public relations. The American Express Company understands how influential their audience is to them, and they have forever spent hefty amounts on their ad campaigns.

One customer was really impressed with their services and said- ‘American Express has been my favourite company solely because of their impeccable services. Their reward points and benefits are totally brilliant!’. One other customer said- ‘I always thought, American Express takes good care of its customers and I was under a totally wrong impression. They denied to get me a refund for my cancelled amazon order. They are unbelievable’. 


What is the American Express customer service number?

1-800-528-4800 is the American Express customer service contact number which is a 24-hour helpline.

What is the email address for American Express customer service?

There is no American Express contact email for customer service. Although it does provide a live chat option at their official site 

How to contact American Express?

To reach out to American Express, you can either call them on their customer service support line 1-800-528-4800 or you can chat with support team or you can mail to their query address at-
American Express
P.O. Box 981535
El Paso, TX 79998-1535
You need to register yourself with Amex, and have your personal details ready at the time of communication with an American Express personnel.

Is American Express customer service 24 hours?

Yes, 1-800-528-4800 is the American Express customer service contact number which is a 24-hour helpline.

How do I live chat with American Express?

You can always approach American Express at their official websites’ contact section, 

When does American Express Customer Care Call Center open?

Amex Customer Support Hours Of Operation are available from 6 am to 2 am, 7 days a week, Eastern Time. However, the online support is available 24/7.

What is American Express Customer Support Mailing Address?

Amex Credit card customers can write their views, opinions and complaints to its customer care address. People can write a letter regarding American Express Platinum card to its corporate office address.
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746

Bottom Lines

American Express is the world’s largest financial services provider, in the fields of international travel, travellers’ cheques, charge and credit cards, brokerage, mutual funds, insurance, and other investment products. 

It has remained a famous name, especially for its quirky marketing strategies, public relations and ad campaigns, which have remained a hit indeed. It has remained a trusted name for decades and has contributed heavily to making countries cashless economies and shall continue to do so.

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