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USAA Customer Support Phone Numbers | Email Address, Hours

Military members can get home, life and auto insurance in addition to online banking & investment services through USAA. The members can raise issues with USAA services by contacting USAA Customer Service Numbers. People can report their loan problems, retirement plans via USAA Customer Care Office Address, Email id. Some different ways to reach the USAA Customer Support team with its website, social network.

USAA Customer Service
USAA Customer Service

The United Services Automobile Association (USAA) is a Fortune 500 company that offers a wide range of insurances from auto insurance, family owners insurance, life insurances, and renters’ insurance. They also offer banking, investment, retirement products, and other services. USSA offers services only to military officers and their families. 

It was founded in 1922 when a group of 25 military officers in San Antonio decided to insure each other’s vehicles. Over time USAA has grown immensely offering banking and insurance services to past and present armed officers and their families. Its headquarters is in San Antonio, Texas, USA. USAA has its offices in Frankfurt, Germany and London, UK.

USAA Support

United Services Automobile Association is into banking, insurance, and financial services. The company was founded in 1922 at San Antonio, Texas. USAA is a Fortune 500 diversified financial services group of companies including Texas Department of Insurance and subsidiaries offering investing, insurance and banking to united states military families. The company is the largest United States corporations by total revenue.

USAA is a pioneer of the concept of direct marketing. These services are provided to worldwide customers from 4 financial services. The main products of USAA are Insurance, Banking, Investments, Retirement, Financial Planning, Brokerage. United Services Automobile Association offers a range of personal property and casualty (P&C) insurance.

USAA Customer Service Numbers

United Services Automobile Association can get a home loan, health insurance and auto insurance by calling USAA Contact Number. Speak with the USAA Auto Insurance Customer Care professionals to resolve problems. Individuals can claim their payments through USAA customer service phone number.

Main USAA Telephone Number

USAA Customer Care Number
Main Phone Number210-531-USAA (8722), 800-531-USAA (8722)
Deployment AssistanceToll Free: 800-531-USAA (8722)
Collect: 210-531-USAA (8722)

Other USAA Phone Numbers

Accessibility Services: 800-531-8722

Auto and Property Insurance:

  • 24/7 Roadside Assistance Phone Number: 800-531-8555
  • Main USAA insurance phone number: 210-531-8722 or 800-531-8722
  • Fax Number: 800-531-8877
  • Claims Fax Number (USAA claims phone number): 800-531-8669


  • USAA Main Number: 210-531-8722 or 800-531-8722
  • Fax Number: 800-531-5717


  • USAA Main Number: 210-531-8722 or 800-531-8722
  • Fax Number: 800-292-8177

Life, Health and Annuities:

  • USAA Main Number: 210-531-8722 or 800-531-8722
  • Loss of a Loved One: 800-292-8294

USAA Mortgage Customer Service (Mortgage Loans and Services):

  • New, Pre-qualified, and Pre-approved Mortgage Loans: 800-531-0341
  • Pending Loans: 800-531-8781
  • Update Mortgage Clause: 210-531-8722 or 800-531-8722
  • USAA Mortgage Serviced by Nationstar: 855-430-8489

USAA Customer Service Hours

The USAA hours of operation for different services are as follows,

Banking Services: 800-IRA-USAA (or 800-472-8722), Customers are supposed to call USAA Bank Number from Monday to Friday, in between 7 a.m. and 9 p.m. CT. The Hours Of Operation on Saturday are from 8:30 am to 1:00 pm, CT.

Mortgage Services: 800-258-4060, Individuals need to contact USAA Mortgage in between 7 am & 10 pm, from Monday To Friday. USAA Support Hours on Saturday and Sunday are from 8:00 am to 7:30 pm, CT. Regarding pending loans, you need to call during 8 am to 5 pm from Monday to Friday.

Investments: USAA Car Insurance Customer Service Hours details are here. Individuals are allowed to call USAA Financial Team from Monday to Friday, 7:30 a.m. –to 8 p.m. CT, on Saturday from 8 a.m. to 5 p.m. Central Time.

Health Insurance: USAA Health Insurance Hours are Monday through Friday, from 7:30 a.m to 10 p.m, CT. The opening and closing time of USAA on Saturday are from 8:00 am to 5 pm, CT. The number for Loss of a Loved One: 800-292-8294 is available to call in between 7:30 am to 6 pm (Mon to Fri).

Shopping Services: 800-769-7673, USAA Customer Care services are available 24 hours a day, 7 days a week.

USAA Customer Care Corporate Office Address

People who are using USAA Banking or health insurance services can report their issues via mailing address. Individuals are suggested to write their complaints, feedback on the United Services Automobile Association products and send it to USAA Support Office Address.

Main USAA Address

9800 Fredericksburg Rd.
San Antonio, TX 78288

You can also use this for USAA claims mailing address. However, you can easily solve the claiming issues via online. Also, there is no specific USAA auto insurance address provided on official site. So, you can use the above address (9800 Fredericksburg Rd., San Antonio, TX 78288) for any issues related to auto and property insurance.

USAA Insurance Mailing Address

USAA Life Insurance Company of
New York
529 Main St.
HighLand Falls, NY 10928

USAA Bank Mailing Address

For any bank related issues, you can post it to the below USAA banking address.

USAA Federal Savings Bank
10750 McDermott Freeway
San Antonio, TX 78288

Lobby Address:

10750 W I-10
San Antonio, TX 78288

For USAA mailing addresses of other services, refer USAA contact us page:

USAA Website

Customers are requested to visit USAA Official page: USAA organisation serves military members and their families. Members can enjoy insurance, banking, investments and retirement services. New people can join USAA by reaching its official site. USAA Military members can even get advice, help from the company.

USAA Near Me

Find the nearest USAA, using this Official Store Locator. Search using your Zip code, city, state or landmark and select the closest USAA to check its timings along with address.

USAA Email Support

The organisation had not provided any specific USAA Home Insurance Email Id at its page. People must check USAA Insurance Contact Page to communicate with the representative’s team. In the support page, you can find the mail box that directs to This requires your ID and Password. Just login and mail your complaints to the support team.

USAA Social Networking Sites

USAA Social Media Pages are provided here. Customers need to follow the social network sites of United Services Automobile Association. At the USAA social media sites, one can see the best insurance policies, credit & debit cards along with discounts & shopping. Individuals can sort out their difficulties in USAA Banking by leaving a message at social media.

USAA Customer Reviews

USAA has both positive as well as negative effects on its users. One of the customers was happy with their services and said- ‘I have been a USAA user for 10 years and I don’t have any complaints against it. I really like their customer services which are undeniably great’. Among many positive USAA Insurance reviews, there are a few negative reviews as well. One customer was very displeased and said- ‘This company deserves negative stars. I am a veteran and they have literally wasted my money. It is totally bizarre!!’. 


What time does USAA customer service open? 

The customer services of USAA are usually available from  8 a.m from Monday to Friday and are closed on weekends. 

What time does USAA customer service close?

The USAA customer service closes at  5 p.m Monday to Friday. The closing time may vary depending on different USAA customer service departments.

How to contact USAA?

You can contact USAA through the mail or USAA 800 number, 800-531-USAA (8722). You can also visit the nearest store and contact the customer care representative.

What is the phone number for USAA?

The USAA main phone numbers are 210-531-USAA (8722) or 800-531-USAA (8722).

How to email USAA?

You can email USAA at their official website at There is no specific USAA email address provided for insurance or other services. So, just visit that page, go to email section and log in with your ID and password and contact them.

Where is the USAA headquarters?

The USAA headquarters is at 9800 Fredericksburg Rd, San Antonio, TX 78288.

How can I talk to a USAA representative? 

You need to call the USAA main phone numbers, 800-531-USAA (8722), and follow the instruction given by the automated system to talk to their representatives.

Is USAA customer service 24 hours?

No, the USAA customer service does not run 24/7.

How do I contact USAA auto insurance?

You have to call USAA auto insurance number, 800-531-8555 to get 24/7 Roadside Assistance. For claims, you can call 800-531-8669.

When can I call USAA?

You can call USAA during their working hours: 8 am to 5 pm CT, from Monday to Friday.


USAA has award-winning customer service. To help customers solve their queries and requests, we have tried our best to include all the essential contact information of USAA customer services here. You can also visit the USAA official website for more details on its customer services.

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