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Virgin Mobile USA Customer Service @ Phone / Live Chat / Email

Virgin Mobile is one of the largest wireless communication companies. It was founded in 1999. It has eight independent brand licenses all over the world. Virgin Mobile wireless communication services are available in countries like Canada, Colombia, Chile, France, Russia, Ireland, Mexico, Saudi Arabia, UAE, UK, and the USA. Australia, Singapore, and India used to have Virgin Mobile services.

virgin mobile customer service image
Virgin Mobile customer service image

Virgin Mobile service plans vary from country to country. Virgin services, in any country, is a partnership between Richard Branson’s Virgin Group and an existing phone network company in that country. Hence, the virgin mobile contact numbers and email are different depending on which country you are residing in.

Virgin Mobile Customer Service

The Virgin Mobile customer service is very efficient, and its assistance is available in all the countries where Virgin Mobile provides its services. It is backed with an organized customer service support where you can get your complaints resolved, upgrade your plan, ask a question about offers, and so on. You can get in touch with Virgin Mobile USA Phone Number through phone numbers, email, text, social media, and chat support. You can contact customer service with all kinds of queries.

Virgin Mobile USA Phone Number

You can call Virgin Mobile Phone Number and talk to Virgin Mobile live person about your queries and complaints. Since Virgin Mobile service plans vary from country to country, so do their customer service numbers. Virgin Mobile Contact Number for the US and UK customers are as follows.

Virgin Mobile Contact Number
USA1-888-322-1122 
UK150 (Virgin Mobile users)

 

0345 600 0789*  (other phone users)

Other Virgin Mobile Customer Support

Virgin Mobile Support Numbers for International Customers
Ireland1908 (Virgin Mobile)

 

1890 940262 (other phones)

Canada1-888-999-2321
Colombia018000937171
South Africa135 0741 000 135 

Virgin Mobile Customer Service Hours

You can get all your complaints or requests solved by talking to a live person at their customer service. The availability of live person at Virgin Mobile Customer Support depends on the working hours of different services to which the complaint/query is asked. Virgin Mobile Phone Number Customer Service USA and chat support for the US customers are available seven days a week from 7 a.m. to 10 p.m. CST. The customer service representatives for the UK customers are available from Monday to Friday, 8 a.m. to 10 p.m.; Saturday, 8 a.m. to 8 p.m.; and Sunday 8 a.m. to 6 p.m. Note that Virgin Mobile USA is migrating to Boost mobile, so it has stopped offering online sales to new customers.

Virgin Mobile Headquarters

Virgin Mobiles is distributed across the world with its headquarters located in Kansas City. You can mail your query or concern if any to the address below- 

9260 Blue Ridge Blvd, 

1200 Main St.

Kansas City, 

MO 64138

USA

Ph- (816) 761-9988

Virgin Mobile Website

You can get all the information about Virgin Mobile in different countries and their services by clicking on their website https://www.virgin.com/gateways/mobile. And the official website for US customers is www.virginmobileusa.com/.

Virgin Email Service

It is easy to contact Virgin Mobile customer service through email. To send an email request, first, you have to visit the Virgin Mobile website. Then navigate to their “Customer service request form,” fill in the required details and submit. Also, you can email them at contactus@virgin.com.

Virgin Mobile Live Chat Support

You can use the Virgin Mobile live chat support to get your complaints and requests heard. To start a live chat visit www.virginmedia.com/help/live-chat.

Virgin Mobile Contact Details on Social Media

You can also connect with Virgin Mobile by following their social media platforms like Twitter, Facebook, and LinkedIn. You can contact Virgin Mobile Customer Care through their Facebook page, or you can send a public or private tweet to Virgin Mobile customer services through their Twitter page. Some of US social media platform links are as follows:

Facebook USA: www.facebook.com/VirginMobileUSA/

Twitter USA: https://twitter.com/virginmobileusa

Instant USA: www.instagram.com/virginmobileusa

Youtube USA: www.youtube.com/channel/UCAPf-cj3E2mzqybthldMtxA

Virgin Mobile Reviews

Being a widespread telecommunication company, Virgin Mobiles has made quite an impression on its customers. It is known for its really good services and this reflects in customer reviews. One customer felt so positive about Virgin Mobiles and said- ‘I have been using Virgin for several years now and had only the best experience with them. If I have an issue or query, they instantly help with exceptional options. They have been very patient with my queries and doubts and I’m very pleased with their services!’.

A few negative reviews have also been reported that can’t be avoided and have to be taken into consideration for improvement. A customer was not happy with Virgin Mobile services and said- I registered for the service a week ago and for my disbelief got my connection bill on the second day of opting for the connection services. When I approached customer care, they were not of much help, which was pathetic and very disappointing.’

FAQs

How do I talk to a live person at Virgin Mobile?

If you need to talk to a Virgin Mobile Customer Care representative. For example, in the USA, you need to dial 1-888-322-1122. After that, you need to proceed with the Virgin Mobile automated service. Follow the given instructions to talk about your complaints and requests to a live person at Virgin Mobile. 

How to cancel Virgin Mobile service?

If you want to cancel your Virgin Mobile account, you need to call the customer service number of your respective country. In US you need to dial 1-888-322-1122 and request to cancel your services and follow the given instructions.

What is the Virgin Mobile customer service number?

The customer service number of Virgin Mobile for the USA is 1-888-322-1122. Different countries have different customer service numbers.  

How to get a free month of Virgin Mobile Service?

You have to contact the customer service on 1-888-322-1122 to know the details about a free month of Virgin Mobile services if they offer any.

How to contact Virgin Mobile?

You can contact Virgin Mobile through their customer service telephone number, email by filling customer service request form, and through live chat. You can even connect with them through their social media platforms by sending a public or private tweet to their twitter page and messaging on their customer services Facebook page.

How to email Virgin Mobile customer service?

To send an email request, you need to fill in the customer service request form on the Virgin Mobile website and submit. You can also email them at contactus@virgin.com.

Is virgin 789 number free?

Yes, all calls to 789 are free but from your Virgin Mobile phone.

Does Virgin Mobile have a three-way calling?

Yes, Virgin Mobile has a three-way calling.

How do I contact Virgin Mobile UK?

You can call Virgin Mobile UK by calling 789 from your Virgin Mobile phone and the customer service phone number 0345 600 0789* from any other phones.

What is the toll-free number for Virgin Mobile?

The toll-free number for Virgin Mobile is 1-888-322-1122 for the USA.

Conclusion

Virgin Mobile provides its customers with excellent customer support. We have tried to include all vital contact information of Virgin Mobile Phone Number. We hope that these details are useful to the customers to solve their queries and complaints. Visit the Virgin Mobile official website for other service details and products.

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