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Discover Customer Service | Phone Numbers and Other Contact Details

Discover Financial Services, Inc is one of the largest American financial services companies which was founded in 1985. The company owns Discover bank, and the bank provides many services like the checking and savings account, and credit cards. It also provides loans such as student loans, personal loans and home equity loans. The Discover Financial Services company has its headquarters in the Chicago suburb of Riverwoods, Illinois.

The Discover Card is one of the largest credit card brands in the United States of America. Discover Credit Card is the fourth-largest credit card brand in the US. There are nearly 50 million cardholders in the US. It also owns TV networks such as Discover and Pulse. And the company also has its own club called the Diners Club International.

Discover Financial Services

Sears founded Discover and he started the Discover credit card in 1985. The company launched a credit card in conjunction with a real estate company franchise and a brokerage firm. In 1993, Sears sold off Discover Financial Services to Dean who was already a part of Discover.

After selling and merging the Discover company to others, in 2007, Discover rose as an independent company called Discover Financial Services, Inc. Then, the Discover company gradually grew and reached a stable state. The company acquired many other leading companies such as The Greenwood Trust Company, Pulse, Diners Club International, Home Loan Center, and TARP.

Discover is the largest credit card issuer competes with Visa, MasterCard, and American Express. Discover Bank mostly issues Discover cards. That is formally the bank is called The Greenwood Trust Company. The Pulse and electronic fund transfer network acquired by Discover allows the company to issue ATM and debit cards.

Discover Product and Services:

There are a variety of products available in Discover. Some are Cash Back Credit Card, Travel Credit Card, NHL Credit Card, Student Credit Card, Business Credit Card, Cardmember Agreement, Banking, Home Equity Loans, Personal Loans, Student Loans, Gift Cards, Home Loans, Debt Consolidation, and Credit Card Benefits.

Discover customer service provides services, that is, it solves any queries regarding credit card, Online Banking, Personal Loans, Student Loans, Home Equity Loans, Network and Media inquiries.

Discover Contact Numbers

A good customer service should be provided both before and after the purchase of the product in the company. That decides whether the company grows up or not. But, Discover provides excellent customer service and that is the reason for its popularity.

The Discover customer service is provided through phone, mail, email and even you can live chat with the employees of the customer service. And you can contact the Discover customer service number anytime as the customer service is available 24/7.

Main Discover Phone Number List

If you have any queries regarding the products and services, you can contact the customer care through phone number or mail.

For credit card enquiries, you can call these Discover customer care numbers. To ask any queries, you must know English or Spanish.

Discover Card Customer Service Phone Number
Discover Credit Card phone number, US1-800-347-2683
Outside US1-801-902-3100
Discover Card customer service number, TDD1-800-347-7449
Credit Card Complaints1-866-222-0536

Other Discover Customer Care Numbers

  • Personal loan services (US and Others): 1-866-248-1255
  • Online Banking
    • To open a Bank account, Discover bank phone number – 1-800-347-7000
    • For calls from a TDD/TTY device – 1-800-347-7454
    • Online Banking Technical Support – 1-800-290-9885
    • Discover Student Deposits Program – 1-800-767-7344
    • Account Agreement – 1-800-983-1245
    • Report phishing & fraudulent activity – 1-877-737-1931
    • Opening Bank Accounts for Trust – 1-866-515-5283
    • Identity Verification – 1-866-598-7726
    • Inactive Accounts – 1-888-204-8999
    • Outside US – 1-302-323-7810
  • Discover contact number for Student Loans:
    • US and Canada – 1-800-788-3368
    • Outside the US and Canada – 801-619-2550
    • Military service members SCRA benefits in the US and Canada – 1-844-337-4645
    • Military service members SCRA benefits outside the US and Canada – 801-451-3730
    • TDD – 1-800-223-5614
  • Home Equity Loan:
    • General – 1-855-295-2193
    • TDD – 1-866-352-3684
  • New customers:
    • General – 1-855-361-3435
    • TDD – 1-888-728-3157
  • For information regarding the corporate (General): (224) 405-1747
  • Any complaints: 1-866-714-1305

Discover Customer Service Hours

  • For Personal Loan services, you can contact the number anywhere between 8 am-11 am from Monday – Friday. And between 9 am – 6 pm from Saturday – Sunday.
  • Online Banking customer care services are available all 24/7. So, you can contact them anytime at your comfort.
  • For any information regarding Student Loans and Corporate also, the Discover bank customer service is available all 24 /7.
  • If you need any help with your Home Equity Loan, you can contact on any day. Timing for weekdays is 8 am – midnight and for weekends 10 am – 6 pm. Current customers can contact the below two numbers.

Discover Financial Services, Inc Location Details

Discover Financial Services, Inc is located in six places across one country, which is the United States of America. The company is headquartered in Riverwoods, Illinois in the United States.

The exact locations of the six companies are mentioned below,

  • 2500 Lake Cook Road, Riverwoods, Illinois, United States.
  • Albany, New York, United States.
  • Houston, Texas, United States.
  • New Albany, Ohio, United States.
  • Phoenix, AZ, United States.
  • West Valley City, UT, United States.

The many registered agents and offices of Discover are mentioned in the link- www.discover.com/company/our-company/assets/registered-agents.html

Discover Bank near me: Locate the ATMs of Discover bank with this official Discover Locator

Q&A

How to deal or contact the Discover customer service?

You can contact Discover customer service through phone and they are available 24/7. For customers inside the US, call 1-800-347-2683. And customers outside the US, call 1-801-902-3100. For special customers, call TDD 1-800-347-7449. Also, there is Discover live chat option where you can live chat with the agent.

Discover official website detailed info

The Discover companies official website is www.discover.com. Discover provides customer service for almost all its products. The customer service of Discover is top class and is very beneficial and comfortable for the US citizens. The 100% US-based customer service provides Credit Cards, Online Banking, Student Loans, Personal Loans and Home Equity Loans.

The home page also has a list of products such as credit cards, building a credit history, Cashback checking, savings accounts, certificates of deposit, balance transfers, personal loans, home equity loans and student loans. The home page also has quick links for help, contact us, security, privacy, site map, accessibility, terms of use, credit resources, credit score card, identity theft protection, cardmember agreement, about Discover, corporate responsibility, investor relations, newsroom, careers, accept Discover, and choices, home loans, refer a friend, ATM locator, and gift cards.

The Discover official website also has contacted us and about us. The contact us page has the phone numbers, email, mail, and even FAX information of all the Discover services. About us has all the details of the company, investors relations, community affairs and newsroom.

Discover Email and Mailing Info

The customer service also provides mail support. For those who do not feel comfortable calling the customer support phone numbers. People can also write their queries and send them to the postal address, which is given in the official customer care site. For any enquiries, you can write to the specified addresses.

  • For general credit card inquiries, the address is to write to is :
    • Discover Financial Services, P. O. Box 30943, Salt Lake City, UT 84130-0943.
  • The payment address is :
    • Discover Financial Services, P. O. Box 6103, Carol Stream, IL 60197-6103.
  • For gift card enquiries,
    • Discover gift cards, P. O. Box 52145, Phoenix, AZ 85027-2145.
  • For online banking, specifically for checking and savings account, mail to :
    • Discover Bank, PO Box 30416, Salt Lake City, UT 84130.
  • For new accounts and deposits,
    • Discover Bank, PO Box 30417, Salt Lake City, UT 84130.
  • For retirement accounts,
    • Discover Bank, PO Box 30418, Salt Lake City! UT 84130.
  • For queries regarding Home Equity Loans,
    • Discover Home Equity Loans, 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945.
  • For Student loans enquiries,
    • Payments – Discover Student Loans, PO Box 6107, Carol Stream, IL 60197-6107.
    • Application documents – Discover Student Loans, Customer Service, PO Box 30947, Salt Lake City, UT 84130-0947.
    • General Correspondence – Customer Service, PO Box 30948, Salt Lake City, UT 84130-0948.
    • Special delivery like FedEx, UPS – Discover Student Loans, Customer Service, 5420 W 1730 S, Salt Lake City, UT 84104.
    • Student Loan FAX number – 1-224-813-5193.
  • For corporate queries, email to mediarelations@discover.com

Discover Social Media Links

Discover is also available in all social media like Facebook, Twitter, LinkedIn and Instagram. So, you can follow them through these and stay updated regarding their discount, offer, gifts, and other new products. The social media links are :

Discover Reviews

Popular Discover bank reviews: Discover customer services has a pretty good review. Customer care employees are patient and kind. They answer any queries and solve any of the problems immediately. So, both before and after purchase customer services are excellent, which makes the Discover company one of the best. Plus, there are many exciting offers and gift cards. A customer felt so positive about their services saying-

‘I am a Discover card holder since 1992 and I’ve had no issues ever since. Whenever I called to enquire about my service dept, the representatives at their end were extremely polite and amicable while giving me the right support and help.’ Yet another customer was displeased and said- ‘I’m associated with Discover for 4 years now and they’ve been sending me statements very late for five times in a row. This seems like a deliberate mistake now as just a cause to collect a late fee from its customers.’

FAQs

Why is Discover customer protection calling me?

The Discover customer protection calls to notify you of any card fraudulent activity on your card. They call you and leave a message saying to call back on the number 1800-347-3723 as soon as possible.

Where is the Discover customer service located?

Discover customer service is located in six places. And the Discover customer service is headquartered in Riverwoods, Illinois. And for any immediate service, call 1-800-347-2683.

How much do customer service reps make at Discover?

The Discover customer service representative gets only hourly pay. And the representative makes nearly $14.99 per hour in the United States.

How to contact discover by email?

Contact Discover by email through any one of the below five emails.

  • discover@email.discover.com
  • service@email.discover.com
  • discover@e.discover.com
  • discoverbusinesscard@email.disco
  • discover@service.discover.com

To report of any fraudulent emails from Discover Financial, mail to emailwatch@discover.com

What is Discover card phone number?

The Discover card customer service phone number is 1-800-347-2683. You can call this for any immediate customer care services.

How do I chat with a Discover card?

You can start a secure chat with the representative at Discover contact us page: www.discover.com/credit-cards/help-center/contact-us by clicking on ‘message an agent’ present on the left side of the site page regarding any queries.

Does discover have an online chat?

Yes, Discover does have an online Discover chat service at www.discover.com/credit-cards/help-center/contact-us.

Is Discover customer service open 24 hours?

Yes, Discover customer service is available and opened all 24/7. So, you can contact them anytime and get answers to your queries.

Where is Discover card headquarters located?

The Discover headquarters is located in Chicago suburb of Riverwoods, Illinois, United States.

Conclusion

Discover Financial Services, Inc is overall a trustworthy company. And the customers’ services it provides is excellent. The company has a lot of products and offers a lot of services. The company’s customer service employees are kind and patient adding on to the customer service. So, if you become a customer of Discover, be it an online bank or credit card, the best of the best customer service is assured both before and after buying the products. So, take the help of Discover customer service phone number anytime.

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